Client Support (507) 454-2475 Client Portal

Family-owned since 2001, Winona, Minnesota.

Secure, compliant, AI-ready IT for Midwest manufacturers.

Managed IT and cybersecurity for plants of 40 to 500 people. Your fast, friendly, and local IT department. Family-owned since 2001.

Book a meetingor call (507) 454-2475
Common questions
The Itechra team standing together, most in blue Itechra shirts
Your Fast, Friendly, and Local IT Department. Family-owned since 2001, with offices in Minnesota and Wisconsin. Plants we work with: plastics, machining, truck equipment.

Avoid the Headache of Managing Your IT Internally

Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.

You asked about this
Readiness

Compliance

Readiness for the security requirements your customers put on you.

  • DoneKnow which requirements apply
  • LaterKeep it current as things change
  • We help you get ready for customer security requirements, such as CMMC
  • Plain-language answers on what applies to your plant
  • Compliance means readiness, not certification. The pause delays third-party certification, not the security requirements.

More from the service menu

Schedule a callLearn more about IT support for manufacturing companies
You asked about this
Support

Managed IT

Reported, Fixed, Closed.

We’ll manage all of your IT services for a flat-rate fee.

  • One flat rate for all your IT services
  • Proactive support that prevents problems
  • No hidden fees or unexpected charges
Schedule a callLearn more about Managed IT
You asked about this
Co-managed

Co-managed IT

Your team and Itechra.

Have your own in-house IT? We’ll help them do an even better job.

  • Support for your in-house IT team
  • Your team stays in charge of what it knows well
  • Itechra covers the gaps you name
Schedule a callLearn more about Co-managed IT
You asked about this
Projects

Projects

Dylan Adank, Vice President of Service Delivery

Dylan AdankVice President of Service Delivery

Have an upcoming cloud migration or office move? Let us help.

  • Help with cloud migrations and office moves
  • Custom Software Development
  • Epicor-integrated floor software: case study coming
Schedule a callLearn more about IT Projects

What Clients Say About Us

Rated 5.0 out of 5 from 14 reviews on Google. Read our Google reviews

  • After working with Itechra for over 20 years, we wouldn’t consider anyone else.

    Paul D. NessPlastiComp, LLC

  • Itechra has been our IT provider for over 15 years, and we couldn’t be happier with the results.

    Randy J. SkarlupkaMiller Ingenuity

  • After an IT audit, they offered a clear strategy to resolve our deficiencies over time that worked with our budget.

    MN Assemblies of God

  • The tech team has fixed issues that our old IT provider couldn't. We get great value for the price.

    Chris JohnsonOwner

  • When issues arise, they are dealt with promptly! The willingness to project future needs is always appreciated.

    Lee Engfer

  • Itechra works remotely and onsite and is fast and efficient at helping us with our technological needs.

    Laurie Marsh

  • Their proactive approach has saved us time and resources, allowing us to focus on our mission without worrying about technical disruptions.

    Jen Rico

more success stories

Floor software, rebuilt

An Epicor-integrated custom web app replaced a client's MES floor software, with job schedule boards on the plant TVs. Case study coming.

Book a meetingor call (507) 454-2475

How we work

Why Businesses Choose Itechra

  • Proactive IT Support

    We don’t just fix problems, we prevent them. Our proactive IT management keeps your systems running smoothly.

  • We Talk Like You Do

    Our team listens actively and speaks clearly, no technical jargon, so you always know what’s going on with your IT.

  • Itechra Protects Your Business

    We safeguard your systems from ransomware and cyber threats, giving you peace of mind and a secure foundation for growth.

  • Scalable IT Solutions for Future Growth

    We provide scalable IT solutions that grow with your business, ensuring you always stay ahead of the competition.

What Makes Itechra Solutions Different?

We Take a Personal Approach to IT Support

  • Clients Love Us

    Customer support is our top priority. With over 96% "great" ratings, we do what we say we’re going to do while maintaining fair, transparent pricing.

  • The IT Risk Assessment

    Our evolving IT risk checklist helps ensure your systems remain stable, consistent, and protected against new and emerging threats.

  • Transparent Billing

    We provide fully detailed invoices, so you always know exactly what you’re paying for, with no hidden fees or surprises.

  • Communication

    Client satisfaction and communication are key. Quarterly business reviews and client calls ensure services are meeting expectations.

  • Availability

    Our team is fully equipped to support your IT environment remotely, with local resources ready for onsite help when needed.

  • Managed IT Support is Everything You Need "Day to Day"

    Unlike other providers, we include essentials like PC deployments and system upgrades, with no hidden extras or limitations.

If You’ve Been Dealing with IT Challenges, You’re Not Alone

Ben Adank, President and CEO of Itechra
Ben AdankPresident & CEO. Founded in January 2001 by Roger and Jan Adank; their son Ben joined in 2004.

Itechra is Here to Help.

Since 2001, we have set out to solve what was then a major problem for small businesses: the difficulty of keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized that this approach could work well for smaller organizations too. These organizations might not be able to sustain such teams but still require help managing an oversized workload.

Read Ben’s note

We provide a single resource for all your IT issues.

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. In fact, we’ll likely lower your IT costs rather than raise them.

Call (507) 454-2475 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

  • Ben AdankBen AdankPresident & CEO
  • Nicki AdankNicki AdankVice President, People & Experience
  • Dylan AdankDylan AdankVice President of Service Delivery
  • Alex MurphyAlex MurphyVice President of Sales
  • Caleb HolmstromCaleb HolmstromvCIO
  • Zion LemsonZion LemsonTechnology Services Manager

Where we work

Local offices in Minnesota and Wisconsin. Our headquarters is in Winona.

Reliable Solutions. Transparent Pricing. Friendly Service.

Frequently Asked Questions

What happens when hardware fails or when new software needs to be installed?

Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.

Can my employees reach out for support directly, or just me?

It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.

What kind of industries best benefit from our IT support services?

Our IT support services are designed to cater to a wide range of industries, thanks to our diverse portfolio of customers. We understand that each industry has unique IT challenges and requirements. We take pride in our ability to adapt our solutions to meet these specific needs, ensuring that all of our clients receive top-tier support tailored to their industry's demands.

Are IT services only for big corporations?

Not at all. Our IT services are designed to support businesses of all sizes, from small startups to large corporations. Whether you're a small business looking to streamline your operations or a mid-sized company needing robust IT infrastructure, we offer solutions that scale with your needs. We believe that every business, regardless of size, deserves access to reliable and efficient IT services to help them thrive.

Do you offer cybersecurity services?

As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.

In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.

Business Technology Insights

Welcome to the Itechra blog, your go-to source for the latest insights and innovations in technology solutions. Stay informed with expert tips, industry updates, and practical advice to help your business thrive in the digital age.

Video · Why You Shouldn’t Ignore Hardware Requirements for Windows 11 Video · Are Your Employees Your Biggest Security Risk? Video · The Do’s and Don’ts of Bringing Your Device (BYOD)

Explore more videos

Don't settle for less. Get more from your IT partner.

Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow.

Book a meetingor call (507) 454-2475
All three pathways